How Do I Transfer Points from an Old Program?

Transferring points from a previous rewards program is extremely straightforward! There are two simple steps required to ensure the transition to Swell is seamless for your customers:

  1. Download your customers' existing points balances
  2. Send a spreadsheet with each customer's email address and points balance to, and we'll upload it to your Swell account within 24 hours!

If you need help figuring out how to download your customers' points balances from your previous program, please just send an email to, and we can provide the appropriate guidance.