Customize Rewards Program Text

With Swell, virtually every single piece of text which appears on your site is customizable! You can use this article to translate the program text, or simply to tweak some of the language your customers will see when they interact with the program.

Change Text for Ways that Customers Earn Points

Any text related to the ways that customers earn points can be customized in the Earning Points section of your Swell account!

To change the text, just click on the Customize button in the panel you'd like to make changes to:

Change Text for Ways that Customers Spend Points

Similarly, any text related to the coupons which customers can redeem their points for can be edited in the Spending Points section of your Swell account!

Just click on the Customize button in any of the individual coupon panels to customize coupon-related text:

Change Text Which Appears in the "Earn Rewards" Tab

To change the text which appears in the "Earn Rewards" tab on your site, just click on the Rewards Popup section of your Swell account, and then click on the Customize Popup and Tab button.

In the editor screen, you'll see a preview of the rewards tab -- by default, this appears in the bottom right-hand corner of the screen. Watch out for any chat windows covering up the tab :)

Then, just click on the image of the tab itself to bring up a separate editor, which includes a field to customize the text which appears in the rewards tab:

Change Rewards Popup Text

To change the remainder of the text which appears in the Rewards Popup, just click on the Customize Text and Icons button in the Rewards Popup section of your account!

You can change a wide variety of text in this section, including the following fields:

  • Program name
  • What your points are called (e.g. "Swell Bucks" instead of "Points")
  • All of the text which appears on the panel in the left-hand side of the Rewards Popup
  • Error messages
  • FAQs (at the very bottom of the editor screen!)

You can also change all font sizes in this editor screen as well!