What's the Difference Between my Store Accounts and "Swell Accounts"?

For Shopify users, this one is a bit of a trick question -- there's actually no such thing as a "Swell account"! :)

When a customer creates an account with your store (including when they click on the Create Account button from the rewards popup), they'll automatically be "enrolled" in the rewards program. There's no need for them to create a separate rewards account!

We've linked each customer's rewards information to their store account to create a more seamless experience; we've learned that customers expect their rewards information to be an extension of their store account, and linking the two together minimizes confusion for customer and saves you from customer support requests!